A medical suite is not an office with more sinks. Different surfaces, different disinfectants, different consequences for getting it wrong. The difference between cleaning and disinfecting is contact time, and most vendors do not train to it.
An EPA-registered disinfectant only works if the surface stays visibly wet for the dwell time on the label — commonly two to ten minutes depending on the product and the organism. A crew that sprays and immediately wipes has cleaned the surface and disinfected nothing, while using up your chemical budget and your confidence.
We train to the label, select products with a realistic dwell time for the room being turned over, and sequence the work so the wet time actually elapses instead of being skipped to make the schedule.
color-coded microfiber exists so the cloth used in a restroom never reaches an exam surface. It is simple, cheap and routinely ignored. We assign colors by zone, launder microfiber rather than reusing it wet across rooms, and change cloths on a defined basis rather than when they look dirty.
Exam rooms, treatment areas, restrooms and administrative space get separate protocols and separate equipment. Waiting rooms and reception get frequency attention because they are high-touch and they are what a patient judges you on.
We do not handle regulated medical waste, sharps containers or red bag waste. That is the responsibility of a licensed medical waste hauler, and any cleaning vendor who offers to take it is either uninformed or exposing you to a real liability. We clean around and outside those containers and we document that boundary in the scope.
Our staff are trained not to handle, read or relocate patient records or anything that could contain protected health information. If paperwork is in the way, it stays where it is and it gets reported, not moved.
Tell us your room count and specialty and we will build a protocol you can hand to a surveyor.